If nothing else works, please report your issue using the Send Feedback link from Authenticator app settings. Dashlane is a top choice for password management thanks to its host of advanced features and overall ease of use, though its premium tiers are pricey. You can recreate the CSV by pasting your content in the CSV template file. To manage the devices authorized to access your Dashlane account: Log in to the web app. To verify the integrity of CSV data, ensure that the first row contains a header with three columns: URL, username, and password, and ensure that each row contains a value in the URL and password columns. 2-factor authentication (2FA) Enter the code or token and then your Master Password to authenticate the device. If we don’t currently support importing the format of your password manager, you could try creating your CSV file manually using the steps in Export by creating a CSV, above. Hopefully whatever caused the bad formatting was a temporary issue. One of the following steps could help you troubleshoot the issue. The most common cause of failed imports is incorrect formatting in the CSV file. Important: After successfully importing your passwords delete the CSV file from your desktop or mobile phone.
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